Privacy Policy
Introduction
Welcome to cherivo.com (“we”, “our”, and “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.
Information We Collect
Personal Information: We collect personal information that you voluntarily provide to us, including, but not limited to:
Name
Email address
Shipping and billing addresses
Phone number
Payment information
Non-Personal Information: When you visit our website, we also automatically collect non-personal information such as:
IP address
Browser type
Operating system
Pages visited on our website
Time and date of visit
How We Use Your Information
We use the information we collect for various purposes, including:
Processing Orders: Processing and fulfilling your orders, including sending order confirmations, shipping notifications, and processing returns and exchanges.
Customer Service: Providing customer support and responding to your inquiries.
Personalization: Personalize your shopping experience and recommend products that may interest you.
Marketing: Send you promotional emails, newsletters, and special offers that you have chosen to receive. You may opt out of receiving these communications at any time.
Improvement: Analyzing and improving our website, products, and services.
Security: To prevent fraudulent activity and to ensure the safety of our website.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third-party service providers are obligated to maintain the confidentiality of your information.
Required by Law: We may disclose your information if required by law or in response to a valid request from a public authority (e.g., a court or government agency).
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing information we think may be of interest to you. For example:
We use Google Analytics to help us understand how customers use the website. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the website, your purchases, and your interaction with our ads on other sites with our advertising partners. We collect some of this information directly and share it with advertising partners, and in some cases, we do so through the use of cookies or other similar technologies (which you may consent to, depending on your location).
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logins and region selections). This means you don’t have to re-enter this information each time you return to the website or browse from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting for the first time or are frequent visitors.
How long a cookie stays on your computer or mobile device depends on whether it is a “persistent” cookie or a “session” cookie. Session cookies remain until you stop browsing, while persistent cookies stay until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the time they are downloaded to your device.
You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience and that parts of our website may not be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, which are typically located in the “Tools” or “Preferences” menu of your browser. For more information on how to modify your browser settings or how to block, manage, or filter cookies, please refer to your browser’s help files or through websites such as www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties such as advertising partners. To exercise your rights or opt out of having your information used by these third parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is not yet a consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such signals from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us Here.